PRIVACY NOTICE
INFORMATION OF THE COMPANY
GRUPO FASYL SAS:
Type of entity: Commercial.
Legal constitution: Under the laws of the Republic of Colombia.
NIT (Tax ID): 900918131-2.
Domicile: Carrera 12 No. 3D-02, municipality of Zipaquirá.
Certificate of existence and representation: Issued by the Chamber of Commerce of Bogotá.
Operations:
Owner of Viaje Fasyl: Tourism operating agency with RNT 99632.
Owner of the Ecotourism Park Santuario Chiquito: In collaboration with the APPPA (Association of Producers and Protectors of Páramo and Water).
Websites:
– www.viajefasyl.com.co
– www.viajefasyl.com
Objectives of the Websites:
– Provide information about services, experiences, and promotions of GRUPO FASYL SAS.
– Reserve the right to modify the content/configuration of the websites at any time.
Preamble:
The Privacy Notice details the collection, use, and processing of personal data from clients and users of the websites. It is governed by the Law on the Protection of Personal Data held by individuals and other applicable regulations.
Collected Personal Data:
1. Billing data, NIT, domicile, name of the taxpayer or buyer.
2. Identification and contact data: Name, domicile, email, signature, phone, IP address.
3. Financial data: Credit or debit card number, account holder’s name.
4. Data on preferences and activities.
5. Image data in participation in experiences.
Other Information Collected:
– Use of own and third-party cookies to improve services and display advertisements.
– Types of cookies: performance, geo-location, analysis, advertising, and third-party advertising.
Communications:
– Social buttons and external web services are used.
– Communications through email and WhatsApp.
Use of Personal Data:
1. Creation of a buyer database and internal control.
2. Responses to queries, suggestions, or comments.
3. Provision of requested information.
4. Processing and monitoring of purchases.
5. Compliance with legal obligations and authority requirements.
6. Safeguarding the security and privacy of clients, users, and providers.
7. Protection of property and defense of the rights of GRUPO FASYL SAS.
8. Evaluation of the state of the Company in the event of a merger or acquisition.
Privacy of Minors:
GRUPO FASYL SAS is committed to the privacy of minors under 18 years of age, refraining from intentionally processing their personal data without appropriate consent from parents or guardians.
How We Protect Your Personal Data:
GRUPO FASYL SAS has adopted practices and security measures to protect personal data from unauthorized access, alteration, communication, or destruction.
Your Rights and How to Exercise Them:
As the data subject, you have the right to access, rectify, cancel, and oppose the processing of your personal data (ARCO rights). You also have the right to limit the use and disclosure of your data or revoke consent. To exercise these rights, follow the procedure described in the next section.
Procedure for Exercising Rights:
Send a request to the Data Protection Officer of GRUPO FASYL SAS via email to privacidad@viajefasyl.com, or physically to the address indicated at the beginning of this document. The request must include:
– Full name, domicile, and email.
– Documents proving your identity or legal representation.
– A clear description of the data and the right you wish to exercise.
– Any documents facilitating the location of your personal data.
Changes to this Privacy Notice:
GRUPO FASYL SAS may make modifications or updates to this Privacy Notice at any time. The use of the Site and making purchases through it implies acceptance of the latest version of this Privacy Notice.
Your Acceptance of this Privacy Notice:
Using the Site or making purchases through it implies knowledge, reading, and agreement with the latest version of this Privacy Notice. If you disagree with any part of this Notice, please do not use the Site and avoid providing any personal data.
Contact Us:
For doubts or comments regarding the Privacy Notice or your privacy rights, please contact us at privacidad@viajefasyl.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
